Do you want to send us a request?

Personal informations
Object of the request
Have you remembered to consult the FAQ?
  • How will I receive my access badge?

    The car park team will provide you with your badge. Go to the car park’s information desk.

    You can find the information desk’s opening hours in the welcome letter you receive via email.

    If you haven’t received your badge 5 days before your subscription starts, click here to contact customer services.

    As a temporary measure, you can contact a member of staff to let you in by pressing the call button at the entry and exit barriers.

    N.B.: If you have a travel card (Navigo pass, Oùra card, etc.), you can enter the car park using your travel card, which will have been remotely encoded in advance.

  • My badge isn’t working, what should I do?

    If your badge isn’t working, go to your car park’s information desk, where our team will find a solution.

    You can find the information desk’s opening hours on your car park’s webpage on the effia.com site

    As a temporary measure, you can contact a member of staff remotely by pressing the call button on the entry and exit barriers.

    If your car park doesn’t have an information desk, click here to contact us.

Didn't find an answer?
For any refund request, please attach your RIB. This will allow your request to be processed more quickly.
Attachment
Unlimited number of files can be uploaded to this field. 10 MB limit. Allowed types: pdf png jpg jpeg.
EFFIA processes the data collected to ensure a response to questions in the context of commercial management. To find out more about the management of your personal data and to exercise your rights, please consult the “Privacy Policy” section.

Any question ?