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To change your booking, you must:

1- Cancel your initial order from your “My Account” space

2- Make a new booking

IMPORTANT: Before cancelling your first order, be sure to confirm that parking space is still available for your new order. 

To cancel your order:

1- Go into your “My account” space

2- Then go into the “My bookings” section

3- Select your order and click “Cancel”

IMPORTANT: Booking can be cancelled at the latest 3 hours before your booking begins.
If cancelled within that timeframe, you’ll receive a full refund. Past this time, you will not receive any refund. 

To view your past invoices:

1- Log in to the “My account” space

2- Click on the “My invoices” section

All invoices will be listed in two tabs: Bookings and Subscriptions

BOOKING INVOICE
For bookings, invoices will be available one hour after parking ends. 
You can download a PDF of each invoice by clicking on the arrow to the right of the invoice you want to export.

SUBSCRIPTION INVOICE
For bookings, invoices will be made available between the 25th and 30th of the month (depending on the billing frequency selected). You can download a PDF of each invoice by clicking on the arrow to the right of the invoice you want to export.