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Personal informations
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  • Is it possible to modify the license plate of the vehicle on my reservation?

    It is not possible to modify the license plate, to access the car park, all you have to do is enter the access code received in the confirmation email.

  • How can I change a booking?

    Bookings cannot be changed. 

    You can cancel your booking up to 3 hours before in your account, before making a new booking on our website.

  • How can I cancel a booking?

    You can cancel a booking up to 3 hours before the start of your booking.

    In your account, go to the “My bookings” section and click on the “+” sign next to the relevant booking. Then click “Cancel the booking”.

    The card you used to pay will be automatically refunded within 72 hours.

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